WILSTONES · HOME REMOVALS
Moving Home Made Easier
Careful loading, transport and unloading for your home move. Send your collection and destination postcodes, preferred date and details of what needs moving.
07770 600149

Plan the right help for your move
Loading, transport & unloading
Tell us about the furniture, boxes and larger items you need moved. Include stairs, lifts, parking and access at both properties.
Packing & unpacking
Ask about packing support and materials when requesting your quote. Confirm which tasks you will handle and which are included in the booking.
Furniture & bulky items
Identify furniture that may need dismantling or reassembly, plus heavy or fragile items. Confirm the help available and any additional charges before booking.
Leaving unwanted items behind? Arrange their clearance separately from the belongings you want moved.
Explore House ClearanceTell us about both ends of the move
A useful quote starts with the route, the load and access. Send photos of larger furniture and describe anything that may need extra care.
WhatsApp UsInclude with your enquiry
Collection and destination postcodes
Preferred moving date and key handover times
Property sizes and a list or photos of items
Stairs, lifts, doorways and parking at both addresses
Packing, dismantling or reassembly you need
From enquiry to moving day
01 · Share your move
Send the route, date, item details and access information.
02 · Agree the arrangements
Confirm availability, the team and vehicle arrangements, included work, price and payment terms.
03 · Prepare for the day
Agree the arrival window and access arrangements. Label boxes and identify items needing special care.
Make moving day easier to organise
Keep keys, essential documents and everyday necessities accessible. Clearly identify what is moving, what is staying and any fragile belongings.
Let us know promptly about changes to access or key handover times. Before loading begins, confirm the agreed items and any special instructions.
At your destination, explain where items should go and check the agreed work with the team before finishing.

Know what your booking includes
Insurance & belongings
Ask for current insurance details, applicable limits, exclusions and how to report damage. Confirm cover for fragile or higher-value items before booking.
Changes & delays
Ask how date changes, cancellations, waiting for keys and additional items are handled. Agree any charges and payment arrangements in advance.
Your removals questions
Where can you move us?
Send both postcodes so we can confirm coverage. For a longer-distance move, include the route and date before making arrangements.
Can you help with packing?
Tell us what needs packing and whether you need materials. Confirm availability, responsibilities and costs in your quote.
Can you dismantle and reassemble furniture?
Send photos and details of the furniture. Ask us to confirm whether this work can be included and what preparation is needed.
What size van and team will I need?
Share a list or photos of your belongings and details of both properties. Confirm the proposed vehicle, team and any planned trips when booking.
Can you move me at short notice?
Call or WhatsApp with your route and required date. We will need to confirm availability before you book.
What if my moving date changes?
Contact us as soon as you know. Confirm the booking’s date-change and cancellation terms before committing.
How is the price worked out?
Provide the route, items, access and additional help required. Ask for the included work, any exclusions and potential extra charges to be set out in your quote.
Moving from Leicester or nearby?
Tell us where you are moving from and to. We can discuss availability for Leicester, Leicestershire and surrounding areas, and check requests for longer-distance moves.
Let’s plan your move
Have your two postcodes, preferred date and item details ready.
Call 07770 600149
